About

BPO Backchat actually started in 2003. Written by Guy Kirkwood, it has been, and is now, the repository of comment, analysis and news on sourcing; outsourcing, shared services, BPO and offshoring.

Guy is a thought-leader in public sector and financial services transformation, with experience in F&A, HR, IT and procurement, Guy’s papers have been published worldwide. In addition to BPO Backchat, he has been a speaker at events for Management Today and the Economist. Guy has worked with EquaTerra, Tata Consultancy Services, Capgemini and Unisys.

Contact +44 780 989 6938 or guy@kirkwood.biz.